frequently asked questions

frequently asked questions

Yes, we offer Australia-wide shipping for all online orders.
We offer free standard shipping on Australian orders over $100.
Orders under $100 are shipped at a flat rate of $15
Yes — in-salon pickup is available. Simply select Local Pickup at checkout and you’ll be notified when your order is ready.
Online orders are carefully packed and dispatched within 1–2 business days.
In-salon pickup orders are usually ready in 2 business days.
Yes — once your order has been dispatched, you’ll receive a tracking link via email.

Products & Professional Use

Our products are professionally formulated to be gentle yet effective.
Yes — Effortless Edit products are used and trusted in professional salon treatments, ensuring performance-driven results at home.
All Effortless Edit products are proudly Australian made, using carefully selected ingredients.
Yes — all Effortless Edit products are cruelty-free.

Skin Advice & How to Use

If you’re visiting us in salon, our therapists will guide you based on your skin needs.
For online customers, each product page includes detailed recommendations — or you can contact us for personalised advice.
Absolutely. Our products are designed to extend and enhance your salon results with effortless at-home care.
Yes — our range is designed to work seamlessly together as a complete skincare routine.

Returns & Support

Due to hygiene reasons, we’re unable to accept returns on opened or used products.
If your order arrives damaged or incorrect, please contact us within 48 hours.
Please contact us with your order number and a photo of the issue, and we’ll resolve it promptly.
You can reach us via email at info@effortlessedit.com.au or speak with us in salon — we’re always happy to help.

In-Salon Services

Yes — our full Effortless Edit range is available for purchase in salon Effortless Edit is designed to deliver professional results, effortlessly — in salon and at home.